Frequently asked questions
Everything you need to know about the product and billing:What is Fizupay?
A non-financial BNPL -Buy Now Pay Later- payment facilitator for airlines, hotels, agencies, and service providers — enabling flexible, risk-free installment payments.
How does it generate new revenue?
By offering instant payment flexibility with no credit checks, Fizupay widens your customer base and increases confirmed bookings.
Is it hard to integrate?
No. We integrate with major PSS, CRS, PMS, and booking engines — typically live in weeks with full technical support.
What makes Fizupay different?
- Non-financial model — deployable globally
- No credit checks
- Plans completed before service delivery
- End-to-end risk management and customer recovery handled by Fizupay
- Transparent pricing
- Fully automated payment plan management
How secure is it?
PCI-DSS and SOC2 compliant, with full encryption and GDPR adherence.
Can it operate globally?
Yes — multiple currencies, local payment methods, and no licensing restrictions.
How does Fizupay reduce operational costs?
Fizupay's low processing fees and fully automated payment plan management reduce the administrative burden, freeing up resources for partners to focus on their core business.
What are the customer benefits of using Fizupay?
Customers can book their trips instantly and pay over time with flexible installment plans. This reduces financial stress, encourages earlier bookings, and improves the overall travel experience.
What happens if customers miss payments?
Payment collection, missed payment follow-ups, and payouts to the Partner are fully managed by Fizupay. In case of customer cancellation, Partner keeps the received funds, or refunds according to Partner policy.
What kind of support does Fizupay provide to partners?
We offer comprehensive onboarding support, training resources, and dedicated account managers to ensure partners maximize the benefits of Fizupay's solutions. Our online resource hub includes guides, FAQs, and best practices. We also provide backend support to the Partners Customer Service via Fizupay Customer Care, in case any questions arise.
What if our business needs customized terms or features?
Fizupay is highly flexible. We work with partners to tailor payment plans, terms, and features to meet their unique needs and customer preferences.
Have More Questions?
If you have additional questions or need more details, please contact our team at: contact@fizupay.com



Have More Questions?If you have additional questions or need more details, please contact our team at: contact@fizupay.com